VoApps | Resources

Teams like yours are going directly to voicemail.

Discover how VoApps is transforming outreach communication across the industry—Stay informed on the latest trends.

Call Centers | Communication | Who We Serve | News

VoApps Announces Integration with AKUVO

VoApps and AKUVO announce an integration partnership, enhancing outbound contact solutions for collections with cloud-native software capabilities.

Communication | News

5 ways you can improve your debt collection process

You need to be creative with how you contact people for debt resolution, the way you talk to them and the methods you use to collect.

Call Centers | Communication | Technology | Who We Serve | News

What trends to expect from the ARM Industry?

The three trends we expect to be a major focus in the ARM Industry are: contactless transactions, payment experiences, and AI.

Communication

How transcription can improve your ROI

Learn more about our DirectDrop feature and how to use transcription to improve ROI.

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Call Centers Communication Who We Serve News

Building Community through Communication During Uncertainty in Collections Industry

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3 Steps to Minimizing Your Credit Union’s Delinquency Rate

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DirectDrop Voicemail Features for Your Medical Collection Agency

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How First-Party Collectors Can Ensure a Smooth Debt Recovery Call

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Navigating Technology and Human Interaction in Collections

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Increasing Healthcare Collections Payments with DirectDrop Voicemail

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3 Ways to Maximize Call Center Agent Bandwidth Without Adding Headcount

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Utilizing Alternatives to the Zortman Message with DirectDrop Voicemail

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How Utility Collections Professionals Can Reach More Customers

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Debt Collection Industry Trends to Look Out for in 2020

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4 First Contact Resolution Tips for Collections Agents

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Simple Call Center Improvement Strategies to Drive Callbacks

Call Centers Technology News

Collections Annual Report Highlights New Technology Adoption

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Are Automated Interactions the Future of Collections?

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One Credit Union Technology that’s Changing the Game

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3 Ways Automated Voicemail Messages can Increase Callbacks

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3 Tips for Getting Agents On Board with New Collections Technologies

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Simple Ways to Increase Scalability in Third-Party Collections

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How Debt Collection Innovation is Enhancing the Consumer Experience

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3 Innovative Call Center Ideas to Differentiate Your Business

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How Online Lenders Can Reach More Loan Applicants

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Simple Communication Methods for Building Trust in Collections

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3 Ways Voicemail Solutions are Transforming the ARM Industry

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3 Tips for Measuring Call Performance

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Anticipating Shifts in How Collectors Communicate with Consumers

Technology

How Digital Communication Tools are Transforming Collections

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Making the Shift to a Consumer-Centric Approach in Collections

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4 Ways Collectors Can Create a Positive Consumer Experience

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3 Ways First-Party Collections can Increase Reach

Technology

3 Types of Call Center Automation your Business Needs

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FCC Ruling on Robocalls: What it Means For Your Business

Call Centers

3 Steps in Overcoming Objections in Collections

Technology

What the CFPB’s Recent Proposal Means for DirectDrop Voicemail

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3 Ways Online Lenders Can Increase Loan Application Conversions

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3 Tips for Reducing Your Average Handle Time

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One Simple Way to Increase Call Center Productivity

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5 Techniques for Handling Difficult Collections Calls

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3 Steps to Boosting Call Center ROI

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Call Center Improvement through Self-Service Channels

Call Centers Technology DirectDrop Features

3 Ways Collections Technology can Improve Call Quality

Call Centers Technology

5 Techniques to Enhance Call Center Agent Performance

Call Centers

3 Ways Agents can Empower Consumers

Call Centers Technology

Balancing the Need for Agent-Assisted and Self-Service Channels

Call Centers Technology

3 Common Challenges in Modernizing Your Call Center

Technology

How Technology Improves Human Interaction

Technology

4 Steps to Implementing New Technology

Call Centers

5 Call Center Trends to Watch in 2019

Call Centers

6 Ways to Improve Efficiency in Collection Agencies

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Be Proactive and End the Business Year Strong

Call Centers

6 Tips to Become a Successful Collection Agent

Technology DirectDrop Features

The Mathematical Advantages of Direct Voicemail Drop

Technology DirectDrop Features

The Psychology of Direct Voicemail Dropping

Call Centers

The Top 2 Challenges Facing Today’s Collections Agencies

Call Centers

How to Generate Collections Callbacks – Really!

Technology DirectDrop Features News

Navigating TCPA with DirectDrop Voicemail

Call Centers Technology

Changing the Collections Ballgame

Call Centers Technology

How Technology Can Lead To Call Center Improvement

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VoApps’ Neal Jagoda Elected to ACA International Affiliate Board

Call Centers Technology DirectDrop Features News

Ding. “You’ve Got a Voicemail.”

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Increase Your Call Center Efficiency

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Empower Consumers

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Now is the time to review your messages!

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The Importance of Testing Your Strategy

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Another contact tool in your toolbelt

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How DirectDrop Voicemail Works

How it works

Upload your list

Bring your customer phone numbers into the DirectDrop Platform in seconds.

Pick your message

Choose or record the voicemail you want delivered, and select the number it should appear from.

We deliver instantly

Our technology deposits the voicemail directly into the carrier’s voicemail server—bypassing the ring and respecting the consumer’s time.

Voicemail indicator

After the voicemail is deposited, the carrier voicemail server sends a notification to the consumer’s phone—a message is waiting. From there, they can respond at their convenience.

They engage on their terms

The consumers listen when ready, and respond by calling back, visiting your site, or taking the next step.

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Teams like yours are going directly to voicemail.

VoApps Announces Integration with AKUVO

5 ways you can improve your debt collection process

What trends to expect from the ARM Industry?

How transcription can improve your ROI

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VoApps Announces Integration with AKUVO

5 ways you can improve your debt collection process

What trends to expect from the ARM Industry?

How transcription can improve your ROI

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