Transform member outreach with VoApps 

Discover how DirectDrop Voicemail empowers credit unions to deliver timely, personalized messages—no ringing, no disruption. Modernize your member communications, streamline operations, and stay ahead in a digital-first world.

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How DirectDrop Voicemail helps credit unions boost member engagement and efficiency

Proven performance and measurable results for credit unions

Credit unions report up to 10x ROI on their spend.

10x ROI

Members reached through DirectDrop Voicemail

500M+

Callback rates through campaigns

10%+

Voicemails Delivered

1B+

Smarter outreach, stronger results: VoApps helps you grow

VoApps helps credit unions connect faster, reduce costs, and empower members to take action on their own terms

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Who we serve Detail - CredtUnions - Respectful member communication
Respectful and timely communication

Deliver messages directly to voicemail—no interruptions, less member frustration, and fewer internal resources spent managing outreach.

Who we serve Detail - CredtUnions - Compliance is built in
Drive efficiencies

Leverage patented technology and expert-led training to help your credit union optimize resources and streamline member engagement.

Who we serve Detail - CredtUnions - Meaningful Inbound Calls
Meaningful Inbound Calls

Spark conversations that matter. By reaching members at the right time with the right message, your team receives more purposeful inbound calls—driving stronger relationships and better outcomes.

Who we serve Detail - CredtUnions - Operational relief for teams of any size
Stronger member relationships

Build trust through non-intrusive, respectful outreach that puts members first—enhancing satisfaction and long-term loyalty.

Who we serve Detail - Collections - Maximize agent productivity
Automate manual tasks

Free your team from repetitive outreach. VoApps streamlines routine communications, allowing staff to focus on higher-value member interactions and strategic initiatives.

Who we serve Detail - CredtUnions - Get collections faster
Track performance and optimize outreach

Gain visibility into campaign results with actionable analytics—so your team can continuously refine messaging, timing, and targeting for even better member engagement.

Smarter outreach in 4 simple steps

DirectDrop Voicemail integrates seamlessly into your outreach strategy, delivering measurable ROI with every campaign.

01. Upload your campaign

Securely import customer lists for targeted outreach.

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02. Create your custom message

Let members know who’s calling. Personalize voicemails to build trust, upsell and drive action.

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03. Deliver at scale

Thousands of messages drop into inboxes in minutes — without added strain to member support teams.

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04. Track and optimize

From call frequency to messaging, quickly measure engagement, collection rates and ROI in real time to refine future campaigns.

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Industry innovators recognize the VoApps difference

"It gives us the opportunity to reach out to more members, essentially doubling the number of messages that our staff leaves in a month. Being able to record and use different messages allows for flexibility when calling varied stages of delinquency."

Michael Davids

Lighthouse Credit Union

"It is extremely helpful in getting messages out to our members with limited staffing."

South Bay Credit Union

"It allows our members to call us when it is convenient for them instead of when they show up in our queue to call."

VP of Operations

"VoApps has brought efficiency to our outbound calling process. Our team now has the ability to connect with a larger number of members on a day to day basis."

VP of Collections

"It gives us the opportunity to reach out to more members, essentially doubling the number of messages that our staff leaves in a month. Being able to record and use different messages allows for flexibility when calling varied stages of delinquency."

Michael Davids

Lighthouse Credit Union

"It is extremely helpful in getting messages out to our members with limited staffing."

South Bay Credit Union

"It allows our members to call us when it is convenient for them instead of when they show up in our queue to call."

VP of Operations

"VoApps has brought efficiency to our outbound calling process. Our team now has the ability to connect with a larger number of members on a day to day basis."

VP of Collections

"It gives us the opportunity to reach out to more members, essentially doubling the number of messages that our staff leaves in a month. Being able to record and use different messages allows for flexibility when calling varied stages of delinquency."

Michael Davids

Lighthouse Credit Union

"It is extremely helpful in getting messages out to our members with limited staffing."

South Bay Credit Union

"It allows our members to call us when it is convenient for them instead of when they show up in our queue to call."

VP of Operations

"VoApps has brought efficiency to our outbound calling process. Our team now has the ability to connect with a larger number of members on a day to day basis."

VP of Collections

"It gives us the opportunity to reach out to more members, essentially doubling the number of messages that our staff leaves in a month. Being able to record and use different messages allows for flexibility when calling varied stages of delinquency."

Michael Davids

Lighthouse Credit Union

"It is extremely helpful in getting messages out to our members with limited staffing."

South Bay Credit Union

"It allows our members to call us when it is convenient for them instead of when they show up in our queue to call."

VP of Operations

"VoApps has brought efficiency to our outbound calling process. Our team now has the ability to connect with a larger number of members on a day to day basis."

VP of Collections

Frequently asked questions

Have questions? Here’s everything you need to know before getting started.

How is DirectDrop Voicemail different from traditional calling?

Our patented technology delivers messages straight to voicemail inboxes without ringing phones, making communication respectful and non-disruptive.

Is this compliant with credit union regulations?

Yes, DirectDrop Voicemail is fully compliant, and we provide thorough training to keep your team ready for audit changes.

How fast can campaigns be launched?

Most credit unions are up and running in a day or two, with campaigns delivered in minutes.

What ROI can we expect?

DirectDrop Voicemail typically delivers an average ROI of 5x to 25x the initial spend.

Will this reduce strain on our call center?

Yes. By automating outreach, your team can handle more member communications with fewer resources.

What support does VoApps provide?

Every partnership includes hands-on training, compliance guidance, and ongoing campaign support.

Does the VoApps solution integrate easily with our systems?

Yes, the platform is built to work well with most systems and can be integrated with minimal effort.

Smarter outreach starts with DirectDrop

Join the growing number of credit unions using DirectDrop Voicemail to build stronger member relationships and maximize campaign ROI—without interrupting their day.

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