Reaching your consumers to inform them of upcoming payments, account changes, etc., can be difficult when many ignore unsolicited calls. In lieu of a phone call, DirectDrop Voicemail can send a non-intrusive, friendly notification via a voicemail message.
While utilizing DirectDrop Voicemail drastically increases the likelihood of a consumer calling back on their own time, the voicemail must be curated in a way that optimizes empathy, positivity, and personalization.
Check out these 3 voicemail messages created by our team of experts that will help drive conversions:
Informing of city-wide power outages at scale:
“Good afternoon, this is XYZ power informing you of a city-wide power outage. We expect that your power will be back on in 2 hours. We’ll be sure to notify you of any other updates. Thank you!”
Reminding customer of upcoming account payments:
“Good morning, this is XYZ power calling to remind you of an upcoming electric bill payment due on MM/DD. If you have any questions or would like to make an early payment, feel free to visit [INSERT URL]. Have a great day!”
Online application follow-up:
“Good afternoon, this is [COMPANY NAME] following up on your online loan application. If you have any questions or need help, we’d be glad to assist you. Feel free to give us a call back anytime. Thank you!”
Interested in how DirectDrop Voicemail can help your business? Reach out to us here and we’ll schedule a time to chat!