We’re here to help.

These are extraordinary times for us all. You plan and you plan and then something like this happens that changes your contact strategies and messaging content entirely.

We know business isn’t as usual, and we could all use a helping hand. Not only are we opening up time in our calendars to help discuss how to navigate this shift, we’re also donating the use of one million DirectDrop Voicemails to help you keep timely communication your number one priority.

Feel free to schedule time with one of our team members to discuss the unique ways you and your business can utilize DirectDrop Voicemail during this time. No strings attached.

Todd

Todd

DirectDrop Voicemail Consultation

Specialties:

  • Thinking about contact strategy for a new normal.
  • Making a smoother transition to a work-from-home culture.
  • Techniques for driving the maximum number of inbound calls from voicemail campaigns.

Pick a Time

Samantha

Samantha

DirectDrop Voicemail Consultation

Specialties:

  • Tackling all your “getting started” questions.
  • Account settings and advanced features overview
  • What to say in voicemail scripts and how to record new messages.

Pick a Time

Neal

Neal

DirectDrop Voicemail Sales Overview

Specialties:

  • Overview of Features, Benefits, and ROI.
  • How to apply it for your call center.
  • Using DirectDrop Voicemail to maximize efficiency and improve customer satisfaction.

Pick a Time

We Can Help
VoApps

Improve your member experience & help members stay current on payments

See How
credit union technologies - stack of credit cards
“Collections have soared since we started using DirectDrop Voicemail service. The investment has paid off in a big way. We now reach tens of thousands of mobile contacts with compliance.”
COO, FEDChex
"Gives us the ability to obtain productivity without costing us man-hours. It also reduces our Dialer size, which enables more time for collectors to work through other specific queues."
Kyle Sternig, Landmark Credit Union
“VoApps helps speed up the turnaround time significantly. Used in combination with inbound agents, we are able to get through to those who are willing to pay more quickly.”
IT Directors, Bonneville Collections
“Our call center explodes every time we do a DirectDrop Voicemail campaign.”
VP & Chief Strategy Officer, Finance System, Inc

While times are good, higher balances can lead to higher delinquency rates.

Credit union growth is up over 14% and loan balances are up over 11%. But getting on the phone with members is a challenge as they often ignore calls from unknown numbers. Plus, auto dialers and calling mobile phones are highly restricted under the Telephone Consumer Protection Act (TCPA).

See how one credit union used DirectDrop Voicemail to reach more members.

Download the Case Study

With DirectDrop Voicemail, contact your members with the familiar confidence they expect.

DirectDrop Voicemail leaves a voicemail on a member’s mobile phone. This patented technology works by making a direct connection from the carrier switch to the carrier’s voicemail platform, rather than the mobile device itself. The member receives a voicemail alert, allowing them to contact you when they are ready.

Get started

Manage member debt in order to temper potentially growing delinquency rates.

That means your staff can:

  1. Reach more contacts in less time
  2. Leave multiple DirectDrop Voicemails for the price of one manual dial
  3. Generate immensely more inbound calls from members ready to talk
  4. Empower members to take action commensurate with their schedule
  5. Reduce delinquency
  6. Enable collection representatives to spend time answering quality inbound calls from members looking for resolution, rather than “dialing for dollars.”

It’s time to change the way you do business. You can deploy a campaign in minutes.

Get started

What’s the Impact of DirectDrop Voicemail?

Fill out the form below to receive an email with our case study on how one credit union used DirectDrop Voicemail to drive a 25% increase in inbound call volume.

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Cheerful young african entrepreneur having pleasant conversation with business credit union partner by phone