“Collections have soared since we started using DirectDrop Voicemail service. The investment has paid off in a big way. We now reach tens of thousands of mobile contacts with compliance.”COO, FEDChex
"Gives us the ability to obtain productivity without costing us man-hours. It also reduces our Dialer size, which enables more time for collectors to work through other specific queues."Kyle Sternig, Landmark Credit Union
“VoApps helps speed up the turnaround time significantly. Used in combination with inbound agents, we are able to get through to those who are willing to pay more quickly.”IT Directors, Bonneville Collections
“Our call center explodes every time we do a DirectDrop Voicemail campaign.”VP & Chief Strategy Officer, Finance System, Inc
Credit union growth is up over 14% and loan balances are up over 11%. But getting on the phone with members is a challenge as they often ignore calls from unknown numbers. Plus, auto dialers and calling mobile phones are highly restricted under the Telephone Consumer Protection Act (TCPA).
DirectDrop Voicemail leaves a voicemail on a member’s mobile phone. This patented technology works by making a direct connection from the carrier switch to the carrier’s voicemail platform, rather than the mobile device itself. The member receives a voicemail alert, allowing them to contact you when they are ready.
Fill out the form below to receive an email with our case study on how one credit union used DirectDrop Voicemail to drive a 25% increase in inbound call volume.