Penetrate your entire mobile inventory without increasing headcount
Free up your best agents to answer inbound calls
Consumers listen to the message and respond with resolution in mind
Regulatory commissions have taken a pro-consumer stance for contacting people on their mobile phone
Connect with mobile contacts more frequently
More inbound calls = more collections
15% of every phone rep's time is spent leaving voicemails.
A team of 50 phone reps leaves approximately 1,277 hours of voicemails per month.
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Reaching Today's Mobile Consumer:
Mobile phone users check their voicemail 22 times per day.
24% of smartphone users have paid bills with their mobile device.
More than 50% of U.S. households only have a mobile phone, not a landline.
With consideration and compliance...
We at VoApps believe that consumers want to pay their debts... but they are very busy and don't like to be ambushed.
- A voice message without the intrusion of a call allows a consumer to deal with the issue at their convenience... without calling the phone.
- DirectDrop Voicemail Service creates a landline-to-landline connection to the end users' voicemail platform - not the mobile phone.
- No call to the mobile phone is ever made with an open voice channel.
Knowing when a consumer’s mobile number is working and active means call centers can reach more customers more efficiently, which creates greater opportunity for collections