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We have seen an increase in online web payments. VoApps is a great tool to communicate with consumers at their convenience.Ryan Matrisch, Pro Com Services of Illinois, Inc.
Handling thousands of inbound calls from customers seeking resolution to power outages, water use restrictions, and payments due can be difficult without the agent bandwidth. DirectDrop Voicemail technology allows you to immediately inform customers of important updates, minimizing inbound calls and empowering them to go online and make a payment.
Minimize inbound calls from customers seeking resolution to power outages, water use restrictions.
Drive more payments with frequent communication delivered in a non-intrusive way.
Decrease money spent on forgotten field agent tasks.
Enhance communication prior to disconnect to drive last minute recoveries without angering customers.
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