We believe that consumers want to meet their obligations and pay their debts… but they are very busy and don’t like being ambushed.  In addition, today’s consumer is highly mobile: 90% of Americans own a mobile phone and more than 50% of U.S. households only have a mobile phone instead of a landline.  Accoring to US News, “Renters and younger adults are more likely to have just a cellphone, which researchers attribute to their mobility and comfort with newer technologies.” This increased mobility, coupled with industry regulation, has made it more challenging to reach customers.

DirectDrop Voicemail provides peace of mind with  compliance to industry regulation. Voicemail is classified as an Enhanced Information Service (FCC Computer Inquiry II). TCPA outlines restrictions for contacting mobile phones; Enhanced Information Services are excluded.

DirectDrop Voicemail Service provides a landline-to-landline connection to leave a voice message on the server rack. No call to the mobile phone is ever made with an open voice channel.

VoApps scrubs all lists uploaded and ensures the campaign delivery specifications are in compliance with local, state and Federal communications regulations so no messages are left outside of acceptable delivery times. We do the Regulatory work so you don’t have to.

How does DirectDrop Voicemail Service expand your reach?

Consumers Appreciate Not Being Ambushed

  • They receive a voicemail alert and listen when it’s convenient for them.
  • They are comfortable with asynchronous communication.

They Respond to the Voice Message

  • More than 50% of the responses come within the first two hours after message delivery.
  • More than 95% of the call-backs to voicemail messages occur within 24 hours!

A Resolution Frame of Mind

  • They are ready for resolution when they dial in!

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Now is the time to review your messages!