ARM Industry Insights

 3 Ways Voicemails Can Increase Your Callbacks

You’ve reached the point in the day where you’re starting to lose steam. There’s still a long list of names…

5 Benefits of using a Voicemail Campaign for Your Business

You’ve tried manually calling people—hours spent dialing numbers only to be denied and driven straight to voicemail or completely ignored. …

Updating Your Business’s Contact Strategy

We’ve seen clients double their ROI after implementing some new things into their contact strategy. There’s too much at stake…

How Your Utility Company Can Use Voicemail 

If you work for a utility company—gas, electricity, telephone, public works—there are times when you will need to contact your…

How to make sure my business is complying with Reg F.

The Consumer Finance Protection Bureau’s debt collection rules, or Regulation F, adds new clarity and guidelines to what is acceptable…

3 Ways A Voicemail Campaign Creates A Better Customer Experience

We have to reach our customers one way or another. These interactions are necessary—it’s a part of doing business.  But…

3 Secrets to Leaving the Perfect Voicemail

If you’re using DirectDrop Voicemail for your business, then that’s already one of the best steps you could take toward…

Is A Voicemail HIPPA Compliant?

As a healthcare business, communicating with your patients is extremely important.  Patients may not always be the easiest people to…

How to Use A Voicemail Campaign for Fundraising

Nobody likes to call and ask someone to give them money. But, if you’re planning a fundraiser, then that will…

Debt Collections Trends to Look Out for in 2022

The world of collections has changed a lot, as the rest of the world has, in the past couple of…

How Can Your Healthcare Business Use DirectDrop Voicemail

Working in the healthcare industry is hard enough without having to deal with manually dialing your entire customer base individually…

How Regulation F has changed the Debt Collection Industry

New updates to the Fair Debt Collections Practices Act, what is most commonly known as Regulation F, went into effect…