Technology

The Mathematical Advantages of Direct Voicemail Drop

The collection industry is a numbers game, and it’s time to address the mathematical advantages of direct voicemail drop. Let’s…

The Psychology of Direct Voicemail Dropping

Even after the Do Not Call List, we all still receive solicitor phone calls on our mobile phones. Some even…

Navigating TCPA with DirectDrop Voicemail

The majority of American adults use their cell phone as their only number, and that proportion is over 70% for…

Changing the Collections Ballgame

The collections industry is a numbers game. An agent calls customers for hours on end only to be yelled at,…

How Technology Can Lead To Call Center Improvement

The efficiency of your call center is critical to the success of your business. But for a place that’s usually…

Ding. “You’ve Got a Voicemail.”

We’ve all heard the “You’ve Got Mail” phrase from AOL years ago. Well, now it’s time for “You’ve Got a Voicemail”.…