DirectDrop Features

The Move to Digital Banking

According to a recent report from MasterCard, 53% of people said they are using banking apps more than they did…

Who Does DirectDrop Voicemail Serve?

Every single business has to communicate with its customers in one way or another. Business communication forms and methods may…

Eliminate the Disruption Mentality with DirectDrop Voicemail

No one likes to be interrupted, especially if you are in the middle of a task, important conversation, or meeting.…

How to Use DirectDrop Voicemail to Enhance Customer Satisfaction

Are you struggling to find new, innovative ideas to show your customers that you care? A great way to show…

Reach People Quickly With DirectDrop Voicemail

Timely communication is more important than ever. Have you ever been faced with an emergency where you needed to convey…

Craft Customizable Voicemails with DirectDrop Voicemail

Who knows your customers better than you? With DirectDrop Voicemail, we give business owners the tools and ability to craft…

What is Data Scrubbing?

When we talk about data scrubbing, we aren’t talking about cleaning your counters extra well. Data scrubbing, or data cleansing,…

How Does DirectDrop Voicemail Work?

Did you know that mobile phone users check their voicemail on average 22 times a day? It’s true, and this…

Best Practices for Optimizing Your DirectDrop Voicemail Campaign

Every business is unique, and because of this, the way that you utilize DirectDrop Voicemail is, too. However, over the…

Utilizing Campaign Pacing to Help Your Contact Strategy

Agent bandwidth is one of the biggest pain points facing those of us in the ARM industry. Because inbound calls…

Tips for Properly Scrubbing Your Collections Contact List

In an industry like collections that has ever-changing rules and regulations, it’s vital that we take every precaution and step…

Replacing Call Automation with DirectDrop Voicemail Campaigns

For many consumers, receiving an unsolicited phone call from a business looking to collect on payments or remind them of…