VoApps news

How Regulation F has changed the Debt Collection Industry

New updates to the Fair Debt Collections Practices Act, what is most commonly known as Regulation F, went into effect…

Using Mass Communication Tools to Grow Your Business

No matter the size of your business, it’s important to efficiently communicate and deliver your message to people in order…

4 Takeaways from the ACA International Convention & Expo

Our VoApps team recently attended the ACA International Convention & Expo on July 28-30 in Las Vegas. We had such…

Simple Voicemail Message Examples to Help Drive Conversions

Reaching your consumers to inform them of upcoming payments, account changes, etc., can be difficult when many ignore unsolicited calls.…

How to Use VoApps’ Communication Software for Better Interactions

With the emergence of the digital age, consumers have become increasingly independent. And with this newfound independence has come a…

3 Innovative Ways to Use VoApps’ Ringless Voicemail Technology

Technology plays an important role in our day-to-day operations. But many times we implement these technologies solely for the purpose…

The Positive Impacts of Quickly Reaching Customers at Scale

It’s no secret that the key to positive customer interactions lies in effective communication. While many businesses, specifically in the…

Building Community through Communication During Uncertainty in Collections Industry

In today’s world, information has to spread faster than any outside events. But that information has to be accurate and…

3 Steps to Minimizing Your Credit Union’s Delinquency Rate

Is your credit union experiencing an increase in delinquency rate? It might have something to do with how you’re onboarding/accepting…

DirectDrop Voicemail Features for Your Medical Collection Agency

When it comes to working for or owning a medical collection agency, your number one priority is to get patients…

How First-Party Collectors Can Ensure a Smooth Debt Recovery Call

The hardest part about working in collections? The calls themselves. As a first-party collector, you make and receive hundreds of…

Navigating Technology and Human Interaction in Collections

With rules and regulations being so volatile in the ARM industry, it can be hard to decipher your thoughts on…